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Brand Research > Brand Loyalty & Satisfaction

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Providers 1 to 20 out of 50:

2.

G2 & Associates

Washington, DC - Phone: (202) 775-5173

G2 & Associates LLC. is a qualitative research company. Our experience includes medical, children, legal, business-to-business and consumer....Read more about ‘G2 & Associates’ >>

   
3.

Gallagher-Lee Research, Inc.

Cedar Grove, NJ - Phone: (973) 239-6900

Full-service research consultancy specializing in brand equity, brand tracking, tactical research and other custom quantitative services....Read more about ‘Gallagher-Lee Research, Inc.’ >>

  http://www.gallagherlee.com
4.

Geo Strategy Partners

Atlanta, GA - Phone: (770) 650-8495

Market research, competitive intelligence, and strategy consulting for B2B/industrial clients and economic development agencies....Read more about ‘Geo Strategy Partners’ >>

  http://www.geostrategypartners.com
5.

Greenfield Consulting Group

Westport, CT - Phone: (203) 221-0411

Greenfield Consulting Group is a qualitative consultancy serving the consumer and B2B marketing needs of a diverse range of clients, globally....Read more about ‘Greenfield Consulting Group’ >>

   
6.

GroupNet

Encino, CA - Phone: (800) 288-8226

GroupNet is the country’s largest network of top-rated independently owned focus group facilities with 35 facilities located in 25 markets nationwide....Read more about ‘GroupNet’ >>

Show Our Print Ad »   http://www.group-net.com
7.

Hase/Schannen Research Associates

Hamilton, NJ - Phone: (609) 799-3939

Full-service firm. Quantitative & qualitative. Broad array of industries. B2B, medical, consumers. Sophisticated statistical analysis & modeling....Read more about ‘Hase/Schannen Research Associates’ >>

   
8.

IFOP North America

Toronto, Canada - Phone: (416) 964-9222

A mid-sized, full-service ad hoc qual & quant research consultancy. Proprietary methods, global resources. Collaboration through sector allignment....Read more about ‘IFOP North America’ >>

  http://www.ifop.com
9.

In-Touch Survey Systems

Ottawa, Canada - Phone: (800) 263-2980

In-Touch provides the broadest range of secure data capture solutions, custom data analysis and integration services, and professional services....Read more about ‘In-Touch Survey Systems’ >>

   
10.

Insight Research Group

New York, NY - Phone: (212) 584-2323

Insight Research Group is a custom research and strategy firm committed to understanding the consumer needs that fuel business growth...Read more about ‘Insight Research Group’ >>

   
11.

Ipsos

New York, NY - Phone: (212) 265-3200

Ipsos offers five areas of market research specialization: advertising, loyalty, marketing, media, and public affairs....Read more about ‘Ipsos’ >>

  http://www.ipsos-na.com
12.

Irwin Broh Research

Des Plaines, IL - Phone: (847) 297-7515

Since 1971, Minding your customers' mind....Read more about ‘Irwin Broh Research’ >>

Show Our Print Ad »   http://www.irwinbroh.com
13.

Karchner Marketing Research, LLC

Collegeville, PA - Phone: (610) 489-0509

Founded in 2003 - healthcare & general market research. Conduct 50 studies/yr for end clients, ad agencies & market research firms....Read more about ‘Karchner Marketing Research, LLC’ >>

  http://www.kmrinsights.com
14.

The Leadership Factor, Inc.

Rochester, NY - Phone: (585) 295-1056

The Leadership Factor is a global research company specializing in satisfaction and loyalty measurement and customer-centered performance strategies....Read more about ‘The Leadership Factor, Inc.’ >>

   
15.

MSW Research

Lake Success, NY - Phone: (516) 394-6000

MSW provides research based, brand strategy consultancy to support an integrated brand experience...Read more about ‘MSW Research’ >>

  http://www.mswresearch.com
16.

Maritz Research

Fenton, MO - Phone: (877) 4-MARITZ

Maritz Research delivers actionable insights that help businesses improve their bottom line by bridging the gap between brand promise and delivery....Read more about ‘Maritz Research’ >>

  http://www.maritzresearch.com
17.

Market Probe, Inc.

Milwaukee, WI - Phone: (414) 778-6000

Leading global market research firm specializing in stakeholder research, helping clients achieve business goals and protect long-term assets...Read more about ‘Market Probe, Inc.’ >>

   
18.

Market Solutions Group

Scottsdale , AZ - Phone: (480) 393-1200

Market Solutions Group, a full service marketing research company, designs and implements research solutions and applies advanced research technique...Read more about ‘Market Solutions Group’ >>

  http://www.marketsolutionsresearch.com
19.

Message Factors, Inc.

Memphis, TN - Phone: (901) 683-5350

Message Factors, Inc. 37 years of experience providing market research and consulting services. Over 5,000 clients nationwide, including many Fortune...Read more about ‘Message Factors, Inc.’ >>

   
20.

Millward Brown, Inc.

New York, NY - Phone: (212) 548-7200

Millward Brown is expert in advertising effectiveness, marketing communications, media and brand equity research. 77 offices in 50 countries....Read more about ‘Millward Brown, Inc.’ >>

  http://www.millwardbrown.com

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Description of Brand Research > Brand Loyalty & Satisfaction

Market research vendors that study and evaluate levels of brand loyalty and brand satisfaction. Choose a company that assess brand interest and commitment of those who use a category and/or a brand within that category. Dedication to and satisfaction with a brand may be affected by marketing, advertising volume, promotion strategies, etc.

Related Resources


Consumer Subcultures & Gatorade Product Perceptions | Case Study

SIS International Research

This case study examines the perceptions of Gatorade by athletes and non-athletes. An online survey collected data on brand preferences, consumption patterns, loyalty and emotional bonds. Important findings included high referent power that Gatorade can use in its marketing strategy. | Read Case Study »


National Customer Service Survey: Mobile Phones | White Paper

Peter Leppik, President and CEO, Vocalabs

A National Customer Service Survey was conducted by Vocalabs regarding Mobile Phone carriers. This study compared four major companies: AT&T, Sprint, T-Mobile and Verizon. Over 1100 customers completed the survey, illuminating the impact of customer service on brand loyalty. | Read White Paper »


Loyalty - How To Win Devotion From Your Customers | White Paper

Paul Hague, Director, B2B International

Customer satisfaction does not necessarily equate to customer loyalty. Strong indications of loyalty include proactive factors such as personally advocating a product to a friend. Companies wary of hurting loyalty by introducing new suppliers are invited to learn how B2B International measures customer loyalty. | Read White Paper »


Interactive Media: the New Golden Goose of Branding? | White Paper

Labbrand

- | Read White Paper »


Study Shows Emotional Connection Currently More Pipe (or Hype) Dream Than Reality | Article

Copernicus Marketing Consulting and Research

Brands strive to build an emotional connection with consumers, but how many consumers actually respond to these efforts? This article reveals findings from a study of U.S. consumers about emotional connection to brands. | Read Article »


Millennials: A Target Worth Closer Examination | Article

Mara Friedman, MARAFriedman Brand Strategist

This newsletter article discusses how Millennials differ from other target segments and require marketing efforts that fit their particular perspective. Building on this general knowledge, learning how target prospects in this generation specifically connect with your brand is key. Read this article to find out about strategic research tools that can obtain these insights. | Read Article »


Love It or Hate It: The NPS Approach Works | Article

Brant Cruz, Chadwick Martin Bailey, Inc.

Customer loyalty and your bottom line: Why NPS works. | Read Article »


Emotional Brand Loyalty Measurement | Service

WAC Survey and Strategic Consulting

Customer brand loyalty represent the greatest chances for acquiring revenue. This article provides an example of a company developing a program to sustain loyalty and promotes the features of the WEALR8VA algorithm, which measures customer loyalty. | Read Service »


The Marketing & Branding of Nations | Article

SIS International Research

Stakeholders impact the perceptions of a country; in this article SIS International Research details what market research looks for in nation branding. | Read Article »


Interview: Avoiding the "Brand Death" Spiral | Media

Chadwick Martin Bailey, Inc.

When marketing doesn't communicate with operations, the brand image is affected. Rich Schreuer provides an example of customer service not meeting brand image and how this contributes to "the brand death spiral." | Read Media »


Managing Global Brands To Meet Consumer Expectations | White Paper

Malcolm Baker, Founding Partner, BRS Group; Greet Sterenberg; Earl Taylor

Increasingly affordable information and other technologies allow brands to be customized for local cultures and for individual consumers. The question for brand strategists is whether, when, where and how to do this. Are global brands merely those that are distributed worldwide, or can “globalness” itself be an element of a brand’s equity? | Read White Paper »


Best Practices for Social Media Research | Article

Chadwick Martin Bailey, Inc.

How do you make sense of all the buzz around social networking sites? This article proposes three best practices for leveraging and measuring communications with your consumers through this medium. | Read Article »


Why Brand Tracking Should Include Experiences (incl. Social Media) | Article

Josh Mendelsohn, VP Marketing, Chadwick Martin Bailey, Inc.

Brand tracking research should cover both the impact of the brand and the impact of experience. This article suggests tracking social media channels as touch points for managing your brand image. | Read Article »


The Evolution of Private Brands | Article

Ralph Blessing, EVP, GfK

Shopping studies demonstrate how private brands are gaining ground versus national brands. Consumers in recessionary times are more open to new brands and less attitudinally loyal. This paper shares 10 key considerations for retailers. | Read Article »


Business-Building Focus Groups: Consumer Dialogue Monitor | Service

Mara Friedman, MARAFriedman Brand Strategist

This newsletter article provides a means to step away from the day-to-day demands of brand marketing, and to stay in touch with customers’ needs proactively rather than having to play catch-up. It presents a dynamic tool to stay ahead of the curve on consumer trends to satisfy unmet needs, aid product development, and retain brand loyalty. Read this article to learn about this creative tool. | Read Service »

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